ed111 Withdrawal & KYC Guide

Read this guide once and you will know exactly how to verify your account, request a withdrawal, and get your money in roughly 9 minutes.

Quick Facts at a Glance

Min. Withdrawal
৳400
Daily Limit
৳2,15,000
Processing Time
~9 min
KYC Review
≤12 hrs

These numbers come directly from ed111's payment policy. Actual transfer speed depends on your mobile banking provider, but most players see funds arrive well within 9 minutes.

Why KYC Is Required Before You Withdraw

KYC stands for Know Your Customer. ed111 uses it to confirm that your account belongs to a real person — and that the person withdrawing is the same person who registered. This protects you from fraud and keeps ed111 compliant with international anti-money-laundering standards.

You only need to complete KYC once. After your documents are approved, all future ed111 withdraw requests go through instantly without any extra paperwork. The review normally completes within 12 hours, and many verifications finish much sooner.

When to do it: Submit your KYC documents before you place your first withdrawal request. Trying to withdraw without a verified account will pause your request until documents are reviewed.

Accepted Identity Documents

ed111 accepts any one of the following government-issued documents. You do not need to provide all three — just pick the one that is most convenient.

National ID Card (NID)

The most common choice for Bangladesh players. Upload both the front and back of your NID card as two separate image files. Make sure the card number, name, and date of birth are clearly visible in the photo.

Passport

Upload a photo of the bio-data page — the page that shows your photo, full name, date of birth, and passport number. Make sure all four corners of the page are inside the frame.

Driving Licence

Bangladesh driving licences are accepted. Upload front and back as separate images. If your licence has a laminated cover, remove it before photographing — the laminate causes glare that makes text unreadable.

KYC Upload Steps

  1. 1

    Log In to ed111

    Open the ed111 website or the app and sign in with your registered mobile number and password. If you have not registered yet, the process takes under two minutes at ed111-register.

  2. 2

    Go to Account Verification

    Tap your profile icon, then choose "Account" or "Verification." Look for a section labelled "KYC" or "Identity Verification." ed111 clearly marks this in the account dashboard.

  3. 3

    Upload Your Document Photos

    Select your document type, then upload a clear photo of the front (and back if required). File formats accepted: JPG, PNG, PDF. File size limit is usually 5 MB per image. Take the photo in good lighting — outdoors or near a window works well.

  4. 4

    Submit and Wait

    Hit "Submit." ed111's compliance team will review your documents within 12 hours. You will receive a notification (email or in-app) once the review is complete. If anything is unclear, the team will tell you exactly what to resubmit.

Photo Quality Tips

Most KYC delays happen because a photo is blurry or poorly lit. Follow these tips and your submission will almost certainly pass on the first try.

  • Photograph near a window in natural daylight. Avoid direct flash — it creates glare that washes out the text.
  • Hold the document flat on a dark, solid surface. This makes the edges clearly visible against the background.
  • All four corners of the document must be inside the frame. Do not crop or zoom in too tightly.
  • Remove any plastic sleeve or lamination before photographing — these cause reflections.
  • Zoom in after taking the photo to check that your name, ID number, and date of birth are sharp and readable.
  • Do not edit, filter, or enhance the image in any way. Altered documents are automatically rejected and may trigger an account review.
ed111 account dashboard showing withdrawal request form and payment method selection on a mobile phone

How to Request an ed111 Withdrawal

  1. 1

    Open the Cashier

    Log in to ed111, tap your balance at the top of the screen, and select "Withdraw." The cashier page lists all available payment methods for Bangladesh: bKash, Nagad, Rocket, and Upay.

  2. 2

    Choose a Payment Method

    Select the mobile banking service you want to receive money into. The account number you enter must be registered in your own name — withdrawals to third-party numbers are not permitted.

  3. 3

    Enter the Amount

    Type the amount you want to withdraw. The minimum single withdrawal is ৳400. The maximum you can withdraw in a single day is ৳2,15,000. Your available balance is shown next to the input field.

  4. 4

    Confirm and Track

    Double-check the recipient number and amount, then tap "Confirm." ed111 processes withdrawals in roughly 9 minutes. You can track the status in "Transaction History" inside your account.

Withdrawal Limits & Timings

ed111 sets straightforward limits. VIP players on higher tiers unlock bigger daily caps — see the VIP section of the Bonus & VIP page for tier-specific limits.

Parameter Standard Account Notes
Minimum withdrawal ৳400 Per transaction
Maximum daily withdrawal ৳2,15,000 Resets at midnight (UTC+06)
Processing time ~9 min After ed111 approves the request
First-time withdrawal ≤2 hrs Extra KYC check on first request only
KYC review time ≤12 hrs Usually much faster during business hours
Withdrawal fee ৳0 ed111 charges no withdrawal fee

First Withdrawal Takes a Bit Longer

Your very first ed111 withdraw request goes through an additional security check. This can take up to 2 hours. After that, every subsequent withdrawal processes at the standard ~9 minute speed. Submit your KYC documents before you need the money — do not wait until match day.

ed111 Supported Payment Methods

All four methods below support both deposits and withdrawals. Processing speeds are consistent across providers — ed111 targets the same ~9 minute window regardless of which you choose.

  • Method Deposit Speed Withdrawal Speed Min. Withdrawal
  • bKash ~6 min ~9 min ৳400
  • Nagad ~6 min ~9 min ৳400
  • Rocket ~6 min ~9 min ৳400
  • Upay ~6 min ~9 min ৳400

The mobile banking number you use for withdrawal must match the name on your ed111 account. If you registered with a bKash number, that number must be active and in your own name.

Why Withdrawals Get Declined — and How to Fix It

Most declined requests come down to one of four common issues. Each one has a clear fix and none of them permanently block your account.

Reason What Happened Fix
KYC not verified The account has no approved identity document on file. Upload NID, Passport, or Driving Licence and wait for review (up to 12 hrs).
Wagering not met Bonus funds were claimed but the ×15 wagering requirement has not been completed. Keep playing until the remaining wagering balance reaches ৳0, then re-request.
Name mismatch The mobile banking account name does not match the ed111 registration name. Use a bKash/Nagad/Rocket/Upay account that is registered in your own name.
Below minimum The requested amount is under ৳400. Increase the withdrawal amount to at least ৳400 and resubmit.
Daily limit reached Total withdrawals today already hit ৳2,15,000. Wait until midnight (UTC+06) when the limit resets, then withdraw the remaining balance.

If your withdrawal is still stuck after checking all five reasons above, contact ed111 support via 24/7 live chat or email [email protected]. Have your transaction ID ready — it speeds things up considerably.

Your Documents Are Kept Private

ed111 uses your identity documents solely for the purpose of KYC verification. The documents are stored on encrypted servers and are never shared with third parties except where required by anti-money-laundering regulations.

You can request a copy of your data or ask for deletion at any time by contacting [email protected]. For full details, read the Privacy Policy.

  • SSL Encryption
  • Encrypted Document Storage
  • 24/7 Support
  • 18+ Only
  • bKash · Nagad · Rocket · Upay

Your Questions Answered

Do I have to complete KYC before every withdrawal?
No. KYC verification is a one-time process. Once your documents are approved, you will never need to submit them again — unless ed111's compliance team requests an update due to expired documents or a change in account details.
How long does the first ed111 withdrawal take?
Your first withdrawal goes through an extra security check that can take up to 2 hours. After that initial review, every ed111 withdraw request processes in roughly 9 minutes. The best way to avoid any wait is to submit your KYC documents at least a day before you plan to withdraw.
Can I withdraw to a different bKash number than the one I used to deposit?
No. The withdrawal must go to a mobile banking account registered in your own name. It does not have to be the exact number you deposited from, but the account name must match the name on your ed111 account. Using someone else's number will cause the request to be declined.
What is the minimum amount I can withdraw from ed111?
The minimum single withdrawal is ৳400. There is no maximum per transaction beyond the daily cap of ৳2,15,000. If your winnings are large, you can make multiple withdrawals across consecutive days.
I claimed the welcome bonus. Can I still withdraw?
Yes, but you need to complete the wagering requirement first. The standard wagering requirement on ed111 bonuses is ×15. For example, if you receive ৳5,000 in bonus funds, you need to wager ৳75,000 in total before those bonus-derived winnings become withdrawable. Check "My Bonuses" in your account to see how much wagering remains.
My withdrawal has been pending for more than 30 minutes. What should I do?
Withdrawals occasionally take longer during peak hours, especially on match nights. If your withdrawal has been pending for more than 30 minutes and you have not received a notification, contact ed111's 24/7 live chat. Have your transaction ID and the amount ready. The support team can check the status immediately and escalate if needed.
Is there a fee for withdrawing from ed111?
No. ed111 does not charge any withdrawal fee on its end. Your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply its own standard transaction charges, but ed111 itself deducts nothing from your withdrawal amount.
What happens if my KYC documents are rejected?
ed111's compliance team will notify you of the specific reason — usually a blurry photo, missing corners, or a document where the name does not match. You can re-upload corrected images immediately. The re-review also completes within 12 hours. The account is not suspended for a failed KYC attempt.

Ready to Play and Withdraw?

Create your ed111 account in under 2 minutes, complete KYC once, and you are set for fast withdrawals every time — straight to your bKash or Nagad in roughly 9 minutes.

Register Now Log In to ed111

18+ · Play Responsibly · Minimum deposit ৳500 · Minimum withdrawal ৳400